Frequently Asked Questions
How often do boxes ship?
The Getaway Box is a bi-monthly subscription, with a new destination released every two months.
When will my box ship?
Each Getaway Box ships during the published shipping window listed on the product page at the time of purchase.
For shipping months:
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Existing subscribers are billed on the 1st of the month
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New subscribers are billed immediately when the cart is open
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The cart closes on the 15th of the shipping month
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Boxes ship by the end of the month
Shipping windows and key dates are always clearly stated before checkout so you know exactly what to expect.
How much is shipping?
Shipping is charged at a flat rate of $9.75 per box and is applied at checkout.
Where do you ship?
At this time, The Getaway Box ships within the United States only.
Can I change my shipping address?
Yes. You can update your shipping address in your customer account before the renewal date listed in your subscription details.
